The Local Guys Test and Tag Terms and Conditions 

1. Agreement: These terms and conditions (Terms) are between The Local Guys – Franchising Pty Ltd (ACN 638 000 325) (we, us or our) and you, the person booking or receiving the Services (you or your).

2. Acceptance: You accept these Terms by making a booking or payment with us.

3. Services: We agree to provide the Services to you at the Premises on these terms and conditions.

4. Bookings: You may book Services through our website, or by contacting us. We reserve the right to decline any booking at our discretion. Once your booking has been confirmed we will provide you with a quote setting out the Fees payable by you.

5. Cancellations and rescheduling: You may request to cancel or reschedule a booking by contacting us. For cancellations or rescheduling:

(a) with more than 24 hours notice: you may transfer your booking to another available time,
(b) with less than 24 hours notice (or where you are more than 10 minutes late or do not show): we reserve the right to forfeit your booking with no refund.

6. Your Obligations:

You agree that:
(a) you will comply with our reasonable requests and requirements;
(b) you will provide accurate information to us;
(c) you will ensure all individuals are kept away from the Premises whilst we are providing the Services as per our instructions;
(d) you must inform us of any specific health or safety requirements related to the Premises, such as inductions, and safety measures;
(e) you must ensure that all utility services are clearly marked and identified prior to the commencement of any drilling or cutting activities by us. It is important that you provide accurate information regarding the location of water and drainage pipes, electrical and telephone cables, gas pipes, or any other utilities that may be present on the Premises. Failure to identify and protect utility services may result in additional costs or disruptions that you will be responsible for;
(f) you must follow any post-treatment instructions we provide you in order to maximise the effectiveness of the Services and ensure the safety of all individuals on the Premises; and
(g) you will not attend if you are suffering from any illness that could risk others’ health or safety.

7. Payment: Once your booking has been confirmed we will provide you with a quote setting out the Fees payable by you Payment must be made in full on the day that we provide you with the Services

8. Late Payments: If you don’t pay us the Fees within fourteen (14) days of the agreed time, you must pay interest on the unpaid amount from the date it was due up to and including the date it is paid at the Default Rate of Interest, with interest accruing daily. We can also ask you to pay for any extra costs we face because you didn’t pay on time. This includes any costs we incur in getting those payments from you (including but not limited to any legal fees and debt collection agency fees we may incur).

9. Intellectual Property: Each party will maintain ownership of any intellectual property they independently create during the duration of this Agreement. There will be no transfer of intellectual property rights between the parties, except as explicitly outlined in this Agreement.

10. Termination for breach: This Agreement can be terminated by either party (the Non-Defaulting Party) with immediate effect if the other party (the Defaulting Party) fails to fulfill a significant obligation under this Agreement. If the Defaulting Party does not correct the breach within 10 business days after receiving written notice from the Non-Defaulting Party, the Non-Defaulting Party has the right to terminate the Agreement immediately.

11. Suspension:

We may suspend the provision of Services to you if:
(a) we reasonably suspect you are in breach of these Terms; and
(b) while we investigate the suspected breach.

If, following our investigation, we reasonably believe you are in breach of these Terms, we may terminate these Terms immediately by written notice to you.

12. Liability: We will perform the Services with reasonable care and skill. However, we are not liable for any indirect or consequential losses that may arise. Subject to your consumer law rights, our total liability under this Agreement and conditions is limited to the Fees paid by you.

13. Force Majeure: Each party releases the other from any claim, liability or responsibility pursuant to these Terms concerning the other party’s failure to perform any obligation where such failure is due to strike, lockout, riot, industrial action, fire, storm, tempest, act of God, material shortage, government law or regulation or requirement or any other cause beyond the control of the other party and no such failure shall entitle a party to terminate this Agreement.

14. Confidentiality: Both parties commit to maintaining the confidentiality of any proprietary or confidential information shared while these Terms are in place. Any unauthorised use, distribution, or reliance on confidential information shared with you, including any reports provided by us, by any party other than you is strictly prohibited. The information contained in the reports is confidential and intended solely for your benefit and use. Any attempt to assign, transfer, or share the reports with third parties without our explicit written consent is a violation of these Terms and may result in legal action.

15. Subcontracting: We reserve the right to subcontract any portion of the Services at our discretion without needing to get your written approval beforehand. We commit to being fully responsible for fulfilling our obligations under this Agreement, and we will ensure that any subcontractors we employ will adhere to the terms of this Agreement as if we were performing the Services directly.

16. Relationship of Parties: This Agreement is not intended to create a partnership, joint venture, employment or agency relationship between the parties.

17. Governing Law: This Agreement is governed by the laws of South Australia.

18. Dispute Resolution: In the event of a dispute, the parties will first attempt to resolve the matter through mutual discussion or mediation.

19. Amendment: any amendment or variation to these Terms must be agreed in writing by the parties.

20. Definitions:

(a) Default Rate of Interest means a rate of interest 2% above the Reserve Bank of Australia cash rate;
(b) Fees means the fees payable by you as will be as set out on our website, in our online booking form or in person when you book;
(c) Premises means the premises nominated by you from which you direct us to provide the Services;
(d) Services means the electrical test & tagging service provided by us in accordance with the quote issued to you and as set out on our website, in our online booking form or in person when you book.

For any questions, please contact us at:
Email: admin@thelocalguys.com.au

The Local Guys Pest Control Terms and Conditions 

Spider/General Pest Treatment (Inside/Outside)Warranty Period:

• 3 months warranty for outside treatment
• 6 months warranty for inside treatment
• Technicians will retreat areas of excessive ongoing activity.

Inclusions:

• Outside: Dusting of vents, spraying the perimeter of the building, around windows and doors, under eaves, entertaining areas, garden sheds, fence lines, and bins.
• Inside: Spraying of skirting boards and the perimeter of ceilings.
• Inside Roof Void: Dusting for pest control.
• Treatment for general pests, including spiders, earwigs, millipedes, and silverfish.

Limitations:

• This service will assist with controlling, but does not cover ant and cockroach infestations.

Customer Requirements:

• The building must be vacated during and for 2 hours after the internal treatment.
• All food, kettle, toothbrushes, clothes, dishes, aquariums, and pet bowls must be covered or put away before treatment.
• All food preparation areas must be wiped down upon re-entry.
• Clothes should be removed from the clothesline prior to treatment.

Payment Terms:

• Payment Due: On the day of the first service, unless otherwise pre-agreed upon with the technician.

German Cockroach Treatment (2-Time Service)

Warranty Period:

• 3 months warranty (dependent on a deep clean performed between treatments).

Inclusions:

• Inspection and treatment of all areas of infestation and location of harbouring areas.
• Two treatments performed 7-14 days apart.

Customer Requirements:

• The building must be vacated during and for 2 hours after the internal treatment.
• All cupboards of activity must be emptied prior to service.
• All food and water sources must be removed.
• A deep clean must be performed between the 1st and 2nd treatment (including behind refrigerators and appliances).

Payment Terms:

• Payment Due: On the day of the first service, unless otherwise pre-agreed upon with the technician.

Bedbug Treatment

Warranty Period:

• 3 months warranty (dependent on two treatments, adherence to the bedbug code of practice, steam cleaning, and installation of mattress protector).

Inclusions:

• Inspection and treatment of all areas of infestation.
• Supply of Bedbug Code of Practice.
• Installation of a mattress protector.

Customer Requirements:

• The building must be vacated during and for 2 hours after the internal treatment.
• All clothes and bedding must be removed from infested rooms and washed on high heat.
• The mattress protector must remain on the mattress for 12 months.
• Steam cleaning of infested rooms and furniture is required.

Payment Terms:

• Payment Due: On the day of the first service, unless otherwise pre-agreed upon with the technician.

Visual Termite Inspection

Terms and Conditions:

• Scope: The inspection deals only with the detection or non-detection of termite activity and conditions conducive to termite attack discernible at the time of inspection.
• Limitations:
  • The inspection covers readily accessible areas only.
  • This is not a pre-purchase or property inspection and does not include timber borers or fungal decay.
  • The detection of drywood termites is difficult, and no warranty is given for their absence.
  • This is not a structural damage report, nor a warranty of termite absence.
  • The inspection does not include inaccessible areas, such as inside walls, ceilings, floors, etc.

Exclusions:

• This report does not provide treatment or costs for controlling termites.
• Any prior termite treatments and structural damages are outside the scope of this inspection.

Client Responsibilities:

• The client must ensure access to all accessible areas.
• Any obstructions that prevent inspection must be removed or moved by the client.
• It is essential to follow the consultant’s recommendations for termite management.

Payment Terms:

• Payment Due: On the day of the first service, unless otherwise pre-agreed upon with the technician.

Termite Treatment Service Agreement

Scope of Work:

• The Company will perform termite treatment services, including chemical barriers, baiting, dusting, or foaming in accordance with Australian Standard AS 3660.2-2017.

Client Obligations:

• The client must provide safe and unrestricted access to relevant areas, remove obstructions, and follow all safety instructions given by the technician.

Warranty and Inspections:

• The service includes a limited warranty to be outlined by the technician
• The warranty is contingent on the maintenance of the treated areas and regular inspections.

Payment Terms:

• Payment Due: On the day of the first service, unless otherwise pre-agreed upon with the technician.

Termite Monitoring System Installation Service

Scope of Work:

• The Company will install a termite monitoring and baiting system in accordance with Australian Standard AS 3660.3-2014.
• The system includes the installation of monitoring stations around the structure and scheduled maintenance visits.

Client Obligations:

• The client must ensure unobstructed access to monitoring stations and notify the company of any changes to the property or new termite activity.
• The client must provide accurate information about the location of underground service pipes. Any damage caused by incorrect information or failure to use a pipe locating service is the client’s responsibility.

Warranty and Inspections:

• The monitoring system has a limited warranty, which is contingent on continuous servicing and cooperation from the client.
• Monitoring visits are scheduled at intervals of 3 months
• Reports will be provided after each inspection, including bait status and any actions taken.

Payment Terms:

• Payment Due: On the day of the first service, unless otherwise pre-agreed upon with the technician.

Terms and Conditions – Termite Services

1. SCOPE

Unless specified in writing, this Standard Termite Detection Report (“the Report”) deals only with the detection, or non detection of Termite Attack and Conditions Conducive to Termite Attack discernible at the time of inspection. As requested by the Client, the assessment was based solely on the following site inspection carried out by a Termite Detection Consultant (‘the Consultant’) of the Readily Accessible Areas of the Building and Site:

Option 1: A visual examination of timber and other visible accessible and unobstructed materials/areas (but excluding furniture and stored items) susceptible to attack by Termites, and the carrying out of Tests.

Option 2: An inspection report which may include Option 1 as well as the particular requirements of the Client which are specified and attached to this document, where applicable.

Option 3: In addition to Option 1, a Subterranean Termite Management Proposal in accordance with Australian Standard AS 3660.2 to treat a known infestation and/or manage the risk of future subterranean termite access to buildings and structures. If the Client has any doubt about the Scope of this Report please discuss your concerns with the Consultant on receipt of the Report. The Client acknowledges that, unless stated otherwise, the Client as a matter of urgency should implement any recommendation or advice given in this Report.

LIMITATIONS

The Client acknowledges:

1. This Report did not include the inspection and assessment of matters outside the scope of this inspection and report. Accordingly, this is not a pre-purchase or property inspection carried out in accordance with any Standards Australia publication. In addition to termites, pre-purchase or property reports should include the inspection and assessment of timbers for wood borers and fungal decay. This extra information can be the subject of a timber pest inspection report which is adequately specified.

2. The detection of drywood termites may be extremely difficult due to the small size of the colonies. No warranty of absence of these termites is given.

3. This is not a structural damage report. Neither is this a warranty as to the absence of Termite Attack.

4. The inspection only covered the Readily Accessible Areas of the Building and Site. The inspection did not include areas which were inaccessible, not readily accessible or obstructed at the time of inspection. Obstructions are defined as any condition or physical limitation which inhibits or prevents inspection and may include – but are not limited to – roofing, fixed ceilings, wall linings, floor coverings, fixtures, fittings, furniture, clothes, stored articles/materials, thermal insulation, sarking, pipe/duct work, builders debris, vegetation, pavements or earth.

5. This Report does not cover or deal with environmental risk assessment or biological risks not associated with Termites (e.g. toxic mould) or occupational, health or safety issues. Such advice may be the subject of a Special-Purpose Inspection Report which is adequately specified and must be undertaken by an appropriately qualified inspector. The choice of such inspector is a matter for the Client.

6. This Report has been produced for the use of the Client. The Consultant or their firm or company are not liable for any reliance placed on this report by any third party

EXCLUSIONS

The Client acknowledges:

• This Report does not deal with any termite preventative or treatment measures, or provide costs for the control, rectification or prevention of attack by termites. However, this additional information or advice may be the subject of a termite management proposal which is adequately specified

DEFINITIONS

Client means the person or persons for whom this Termite Detection Report was carried out or their Principal (i.e. the person or persons for whom the report was being obtained). Termite Detection Consultant means a person who meets the competency criteria for carrying out termite inspections set out in Australian Standard AS 3660.2.

Termites means wood destroying insects belonging to the order ‘Isoptera’ which commonly attack seasoned timber. Termite Attack means Termite Activity and/or Termite Damage. Termite Activity means telltale signs associated with ‘active’ (live) and/or ‘inactive’ (absence of live) Termites at the time of inspection.

Termite Damage means noticeable impairments to the integrity of timber and other susceptible materials resulting from attack by Termites. Conditions Conducive to Termite Attack means noticeable building deficiencies or environmental factors that may contribute to the presence of Termites.

Building and Site means the main building (or main buildings in the case of a building complex) and all timber structures (such as outbuildings, landscaping, retaining walls, fences, bridges, trees, tree stumps and timber embedded in soil) and the land within the property boundaries up to a distance of 50 metres from the main building(s).

Readily Accessible Areas means areas which can be easily and safely inspected without injury to person or property, are up to 3.6 metres above ground or floor levels, in roof spaces where the minimum area of accessibility is not less than 600 mm high by 600 mm wide and subfloor spaces where the minimum area of accessibility is not less than 400 mm high by 600 mm wide, providing the spaces or areas permit entry.

The term ‘readily accessible’ also includes:

(a) accessible subfloor areas on a sloping site where the minimum clearance is not less than 150 mm high, provided that the areas is not more than 2 metres from a point with conforming clearance (i.e. 400 mm high by 600 mm wide); and;

(b) areas at the eaves of accessible roof spaces, that are within the consultant’s unobstructed line of sight and within arm’s length from a point with conforming clearance (i.e. 600 mm high by 600 mm wide). Tests means additional attention to the visual examination was given to those accessible areas which the consultant’s experience has shown to be particularly susceptible to attack by Termites. Instrument Testing of those areas and other visible accessible timbers/materials/areas showing evidence of attack was performed.

Instrument Testing means where appropriate the carrying out of Tests using the following techniques and instruments:

(a) electronic moisture detecting meter – an instrument used for assessing the moisture content of building elements;

(b) stethoscope – an instrument used to hear sounds made by termites within building elements;

(c) probing – a technique where timber and other materials/areas are penetrated with a sharp instrument (e.g. bradawl or pocket knife), but does not include probing of decorative timbers or finishes, or the drilling of timber and trees; and

(d) sounding – a technique where timber is tapped with a solid object

2. ACCESSIBILITY

Unless specified in writing, the inspection only covered the Readily Accessible Areas of the Building and Site. The inspection did not include areas which were inaccessible, not readily accessible or obstructed at the time of inspection. Areas which are not normally accessible were not inspected and include – but not limited to – inside walls, the interior of a flat roof or beneath a suspended floor filled with earth

Building Interior

The Consultant did not move or remove any ceilings, wall coverings, flooring, floor coverings (including carpeting), furnishing, equipment, appliances, pictures or other household goods. In an occupied property, furnishings or household items may be concealing evidence of termite attack which may only be revealed when the items are moved or removed.

NOTE. In the case of strata and company title properties or other Class 2 buildings or equivalent, if the inspection was limited to assessing the interior of a particular unit or lot, the Client may have additional liability for termite activity and damage in the common property. This additional liability can only be addressed through the undertaking of a special-purpose inspection report which is adequately specified. Building Exterior, Roof Exterior and Site The Consultant did not move or remove any obstructions such as wall cladding, awnings, trellis, earth, plants, bushes, foliage, stored materials, debris or rubbish. Due to the ‘secretive’ nature of termites, it is possible that hidden damage may exist in concealed areas, e.g. wall framing. Damage may only be found when the obstruction is removed. In the case of buildings constructed on concrete slabs, if the edge of the slab or any weep hole or vent at the base of external walls is concealed by pavements, gardens, lawns or landscaping then it is possible for termites to gain undetected entry into the building. The building of gardens or planting of shrubs close to the perimeter of the building can promote and conceal termite entry points. The storage of cellulose materials such as building materials and firewood in close proximity to the ground or building may encourage termite activity.

Roof Space

Obstructions such as roofing, stored articles, thermal insulation, sarking and pipe/duct work may be concealing evidence of termite attack which may only be revealed when the obstructions are moved or removed. Also, bodily access should be provided to the interior of all accessible roof spaces. In accordance with Australian Standard As 4349 the minimum requirement is a 450 mm by 400 mm access manhole. Subfloor Space Subfloor areas should be kept free from all vegetation (including tree stumps) and other cellulose material which may encourage termite activity.

Also, storage of materials in subfloor areas is not recommended as it reduces ventilation and makes inspection difficult. Obstructions may be concealing evidence of termite attack which may only be revealed when the obstructions are moved or removed. Bodily access should be provided to all accessible subfloor areas. In accordance with Australian Standard AS 4349 the minimum requirement is a 500 mm x 400 mm access manhole. In the case of suspended floors, if the clearance between the ground and structural components is less than 400 mm, then the ground should be excavated to provide the required clearance, subject to maintaining adequate drainage and support to footings.

If the subfloor has been sprayed for subterranean termites or if the area is susceptible to mould growth, appropriate health precautions must be followed before entering the area. Also, special care should be taken not to disturb the treated soil. Always seek further advice from the Consultant.

3. TERMITES

General Description of Attack

Timber hollowed beneath; some cracking at the surface of timber; earthen channels present; or pale faecal spots present.

IMPORTANT NOTE: As a delay may exist between the time of an attack and the appearance of telltale signs associated with the attack, it is possible that termite activity and damage exists though not discernible at the time of inspection.

Treatment

After discovery of an active infestation, it is imperative that the species of termite is accurately identified before costly (and sometimes unnecessary or inappropriate) methods of treatment are initiated. Only economically important species which are known to attack timber structures should be treated.

In the case of economically important species, it is important that the termite workings are not further disturbed until the proposed method of control has been determined by a licensed pest control operator. Premature attempts to repair or replace infested timber may cause the termites to withdraw from the area temporarily, thereby hindering effective treatment. Any repair or replacement of infested timber should be carried out after the appropriate treatment has been completed. Where evidence of active termites is detected within a building or within 50 metres of any building, it must always be assumed that the termites may also be active in areas of the property not inspected.

Accordingly, where the termites are known to be of economic significance, a further (more invasive) inspection is strongly recommended of areas which were inaccessible, not readily accessible or obstructed at the time of inspection.

Termite Workings and Damage

Where evidence of damage to building timbers exists, competent advice (e.g. from a licensed or registered building contractor) should be obtained to determine the extent of any structural damage and as to the need or otherwise for rectification or repair work. Where evidence of inactive termites is located within the building, it is possible that termites are still active in areas of the property not inspected and they may continue to cause damage. A further more invasive inspection is strongly recommended of areas which were inaccessible, not readily accessible or obstructed at the time of inspection. Where evidence of an inactive termite infestation exists, it is not possible, without benefit of further investigation and inspections over a period of time, to ascertain whether any infestation is active or inactive.

Continued, regular, inspections are essential. Where evidence of termite attack exists to any trees or tree stumps a more conclusive search should be undertaken. This may require the tree or stump to be drilled to determine the existence of a termite nest. In addition, the soundness and stability of any standing trees identified as being affected by termite attack should be confirmed. Always seek further advice from the Consultant.

Previous Treatments

Where evidence of a possible termite treatment was located, the Client should obtain and keep on file all relevant documents pertaining to the extent of the treatment, any service warranties and advice in regard to the building owners obligation to maintain the treatment and/or management system. If evidence of a previous treatment of termite infestation is noted, and appropriate documentation is not available, the Client must assume that the termite infestation may still be active in areas of the property not inspected.

Accordingly, a re-treatment may be required. Always seek further advice from the Consultant. Frequency of Future Inspections Australian Standard AS 3660 recognises that regular inspections will not prevent termite attack, but may help in the detection of termite activity. Early detection will allow remedial treatment to be commenced sooner and damage to be minimised. Inspections at intervals not exceeding twelve (12) months are recommended. Where the termite risk is high or the building type susceptible to termite attack, more frequent inspections (3-6 months) should be undertaken

4. CONDITIONS CONDUCIVE TO TERMITE ATTACK

Lack of Adequate Subfloor Ventilation

Inadequate ventilation provides a condition suitable for termite infestation. For example, subterranean termites thrive in damp humid conditions typical of those provided in a poorly ventilated subfloor space. Where evidence of a lack of adequate ventilation has been identified in the report, the Client should seek competent advice (e.g. from a licensed or registered building contractor) in regard to upgrading ventilation.

The Presence of Excessive Moisture

Ground levels around the building should be maintained in such a way to minimise water entering under the building. Also the ground surface in subfloor areas should be kept graded to ensure that moisture does not pond or accumulate in any area. Where necessary, sub-surface drains should be installed and maintained to assist with drainage around and under the building. Likewise, the presence of excessive moisture can often be directly related to ventilation limitations and the resultant high humidity.

Also, plumbing oversights and defects such as a leaking drain or tap will provide a microclimate conducive to termite attack. Where necessary, the Client should seek competent advice (e.g. from a licensed or registered plumbing contractor) to determine the adequacy of existing drainage and remove any conditions conducive to the presence of excessive moisture. The building may need to be monitored over a period of time to detect or confirm a damp problem.

The presence of dampness (including moisture) is not always consistent as the prevailing and recent weather conditions at the time an inspection is carried out may affect the detection of damp problems. Importantly, precipitation at or near the time of inspection does not necessarily guarantee that a damp problem will automatically be evident due to such circumstances as prevailing wind conditions or intensity of rainfall.

The absence of any dampness at the time of inspection does not necessarily mean the building will not experience some damp problems in other weather conditions. Likewise whether or not services have been used for some time prior to an inspection being carried out will affect the detection of dampness.

Bridging or Breaching of Termite Management Systems and Inspection Zones

Physical and/or chemical management systems are installed to impede concealed subterranean termite entry into buildings. However, termites may easily enter the building if the management system is bridged or breached

With a concrete slab building it is essential that the edge of the slab be permanently exposed. An inspection zone of at least 75 mm should be maintained so that termites are forced into the open where they can be detected more readily during regular inspections. In the case of physical sheet material management systems, a minimum inspection zone of 75 mm should be maintained from the sheet material to the finished ground.

Importantly, the edge of the slab or sheet material should not be rendered, tiled, clad or concealed by flashings, adjoining structures, paving, soil, turf or landscaping. Where perimeter termite management systems have been installed, the building owner should ensure that the integrity of the management system remains intact and that the inspection of possible termite entry points is not impaired. This is especially important where an exposed slab edge is used as an inspection zone around the building (if the edge of the slab or any weepholes at the base of external walls are concealed by pavements, gardens, lawns or landscaping then it is possible for termites to gain undetected entry).

Also, bridging often occurs when items such as attachments to buildings allow termites to gain access to the building over or around a termite management system. Where attachments to buildings such as steps are not provided with a termite management system or cannot be easily inspected, they should be separated by a clear gap of at least 25 mm from the main structure. Where it is not possible to separate attachments from the main building, regular inspections of these areas should be undertaken. In addition, termite management systems are often breached by the installation of services. Any disturbance of the management system should be promptly repaired. Where evidence of bridging or breaching exists, to minimise risk of infestation seek further advice from the Consultant.

Earth-Wood or Damp Masonry-Wood Contact

Susceptible timber in direct contact with the ground or damp masonry provides an ideal condition for termite attack. Where necessary, competent advice (e.g. from a licensed or registered building contractor) should be obtained in regard to any rectification work.

Other Conditions Conducive to Termite Attack

If the cause or solution to a problem is not obvious, competent advice (e.g. from a licensed or registered building contractor) should be obtained in regard to removing any conditions conducive to termite attack

5. RISK MANAGEMENT OPTIONS

To help protect against financial loss, it is essential that the building owner immediately control or rectify any evidence of destructive termite activity or damage identified in this inspection report. The Client should further investigate any high risk area where access was not gained. It is strongly advised that appropriate steps be taken to remove, rectify or monitor any evidence of conditions conducive to termite attack.

To help minimise the risk of any future loss, the Client should consider whether the following options to further protect their investment against termite infestation are appropriate for their circumstances: Undertake thorough regular inspections at intervals not exceeding twelve months or more frequent inspections where the risk of termite attack is high or the building type is susceptible to attack. To further reduce the risk of subterranean termite attack implement a management program in accordance with Australian Standard AS 3660. This may include the installation of a preventative chemical and/or physical management system.

However, AS 3660 stresses that termites can bridge or breach management systems and inspection zones and that thorough regular inspections of the building are necessary. If the Client has any queries or concerns regarding this Report, or the Client requires further information on a risk management program, please do not hesitate to contact the person who carried out this Report

The Local Guys Cleaning Terms and Conditions 

1. Agreement: These terms and conditions (Terms) are between The Local Guys – Cleaning Pty Ltd (ACN 640 948 143) (we, us or our) and you, the person booking or receiving the Services (you or your).

2. Acceptance: You accept these Terms by making a booking or payment with us.

3. Services: We agree to provide the Services to you at the Premises on these terms and conditions.

4. Bookings: You may book Services through our website, or by contacting us. We reserve the right to decline any booking at our discretion. Once your booking has been confirmed we will provide you with a quote setting out the Fees payable by you.

5. Cancellations and rescheduling: You may request to cancel or reschedule a booking by contacting us. For cancellations or
rescheduling:

(a) with more than 24 hours notice: you may transfer your booking to another available time,
(b) with less than 24 hours notice (or where you are more than 10 minutes late or do not show): we reserve the right to forfeit your booking with no refund.

6. Your Obligations:

You agree that:

(a) you will comply with our reasonable requests and requirements;
(b) you will provide accurate information to us;
(c) any pets or animals at the Premises will be secured or kept away from the area where the Services are being provided to ensure the safety of both us and the animals;
(d) in the event of any unexpected changes or circumstances that may impact our provision of the Services, you will communicate promptly with us to make necessary adjustments to the Services or reschedule as needed; and
(e) you will not attend if you are suffering from any illness that could risk others health or safety.

7. Payment: Once your booking has been confirmed we will provide you with a quote setting out the Fees payable by you. Payment must be made in full on the day we provide you with the Services, except where we are providing you with an End of Lease/Bond Clean in which case payment must be made one (1) day before we provide you with the Services.

8. Late Payments: If you don’t pay us the Fees within fourteen (14) days of the agreed time, you must pay interest on the unpaid amount from the date it was due up to and including the date it is paid at the Default Rate of Interest, with interest accruing daily. We can also ask you to pay for any extra costs we face because you didn’t pay on time. This includes any costs we incur in getting those payments from you (including but not limited to any legal fees and debt collection agency fees we may incur).

9. Intellectual Property: Each party will maintain ownership of any intellectual property they independently create during the duration of this Agreement. There will be no transfer of intellectual property rights between the parties, except as explicitly outlined in this Agreement.

10. Termination for breach: This Agreement can be terminated by either party (the Non-Defaulting Party) with immediate effect if the other party (the Defaulting Party) fails to fulfill a significant obligation under this Agreement. If the Defaulting Party does not correct the breach within 10 business days after receiving written notice from the Non-Defaulting Party, the Non-Defaulting Party has the right to terminate the Agreement immediately.

11. Suspension:

We may suspend the provision of Services to you if:

(a) we reasonably suspect you are in breach of these Terms; and
(b) while we investigate the suspected breach.

If, following our investigation, we reasonably believe you are in breach of these Terms, we may terminate these Terms immediately by written notice to you.

12. Liability: We will perform the Services with reasonable care and skill. However, we are not liable for any indirect or consequential losses that may arise. Subject to your consumer law rights, our total liability under this Agreement and conditions is limited to the Fees paid by you.

13. Force Majeure: Each party releases the other from any claim, liability or responsibility pursuant to these Terms concerning the other party’s failure to perform any obligation where such failure is due to strike, lockout, riot, industrial action, fire, storm, tempest, act of God, material shortage, government law or regulation or requirement or any other cause beyond the control of the other party and no such failure shall entitle a party to terminate this Agreement.

14. Confidentiality: Both parties commit to maintaining the confidentiality of any proprietary or confidential information shared while these Terms are in place.

15. Subcontracting: We reserve the right to subcontract any portion of the Services at our discretion without needing to get your written approval beforehand. We commit to being fully responsible for fulfilling our obligations under this Agreement, and we will ensure that any subcontractors we employ will adhere to the terms of this Agreement as if we were performing the Services directly.

16. Relationship of Parties: This Agreement is not intended to create a partnership, joint venture, employment or agency relationship between the parties.

17. Governing Law: This Agreement is governed by the laws of South Australia.

18. Dispute Resolution: In the event of a dispute, the parties will first attempt to resolve the matter through mutual discussion or mediation.

19. Amendment: any amendment or variation to these Terms must be agreed in writing by the parties.

20. Definitions:

(a) Default Rate of Interest means a rate of interest 2% above the Reserve Bank of Australia cash rate;
(b) End of Lease/Bond Clean means the end of lease/bond cleaning services provided by us, details of which are set out below;
(c) Fees means the fees payable by you as will be as set out on our website, in our online booking form or in person when you book;
(d) Premises means the premises nominated by you for us to provide the Services;
(e) Services means the commercial, domestic and carpet cleaning services provided by us in accordance with the quote issued to you and as set out on our website, in our online booking form or in person when you book.

For any questions, please contact us at:
Email: admin@thelocalguys.com.au